Privacy Policy

If you have questions or concerns about this Privacy Policy or our data handling practices, feel free to contact us at:

Email: peaknutritioninfo@gmail.com
Phone: +91 9560682424
Registered Address: [Insert Office/Headquarters Address]

The information contained in this Privacy Policy is provided for general information purposes only. Peak Nutrition respects your privacy and is committed to protecting the personal data of users who visit our website and use our services. This Privacy Policy outlines how we collect, use, store, and disclose your information in accordance with applicable Indian data protection laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

By using our website or services, you agree to the practices described in this Privacy Policy. We are not responsible for the privacy practices of third-party websites linked through our platform.

Peak Nutrition is committed to ensuring the privacy and security of your personal data. This policy applies to all visitors to our website, customers, and any individuals whose personal data we collect or process.

Information We Collect

We may collect the following types of information:

Personal Identifiable Information (PII): Name, email address, phone number, delivery address, billing information, etc.
Transactional Data: Details of products purchased, date of purchase, payment method (no card details are stored), and order history.
Health & Lifestyle Information: If you voluntarily provide fitness goals or preferences to assist with supplement recommendations.
Technical & Usage Data: IP address, browser type, device information, pages visited, time spent, and cookies (as governed by our separate Cookie Policy).
Marketing & Communications Data: Preferences in receiving marketing from us and communication history.

How We Use Your Information

Your information is used to:

Process and fulfill your orders
Provide customer support and respond to your queries
Improve user experience and personalize content
Send you updates about new products, offers, or services (only if you opt-in)
Conduct research and analysis to improve our business operations
Comply with legal obligations and resolve disputes

Data Sharing and Disclosure

We may share your data:

With trusted third-party service providers (e.g., courier companies, payment processors, analytics tools) to deliver our services efficiently
With regulatory or law enforcement authorities if required by law or legal proceedings
In an aggregated or anonymized form with marketing or advertising partners to improve user targeting (no individual data is exposed)

We do not sell or rent your personal information to any third parties for their marketing purposes.

Data Retention

We retain your data:

As long as you maintain an account or continue using our services
For a reasonable period after account deletion or order fulfillment to comply with tax and legal obligations
Marketing consent will be retained until you opt-out

After the applicable retention period, your data will be securely deleted or anonymized

Your Rights and Choices

You have the following rights regarding your personal data:

Right to Access: Request details of your personal data held by us
Right to Rectification: Correct any inaccurate or incomplete data
Right to Erasure: Request deletion of your data (subject to legal and contractual obligations)
Right to Withdraw Consent: You may opt-out of marketing emails or revoke consent where applicable

To exercise your rights, email us at x2nutritionzone1@gmail.com.

Data Security Practices

We implement appropriate technical and organizational safeguards to protect your data, including:

SSL encryption for all transactional data
Secure servers and firewall protection
Restricted internal access to data on a need-to-know basis
Regular audits and vulnerability assessments

However, no method of data transmission over the internet is 100% secure. We urge you to also take precautions by not sharing sensitive information unnecessarily.

Children’s Privacy

We do not knowingly collect or solicit information from individuals under the age of 18. If we learn that a child under 18 has provided us with personal data, we will promptly delete such information. If you believe a minor has provided us with personal data, contact us immediately.

Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices, content, or security of these third-party platforms. We recommend reviewing their privacy policies before sharing any data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, the revised date at the top of the policy will be updated. We encourage you to periodically review this page to stay informed of any changes.

Material changes will be notified via email or prominent notices on our website.

Privacy policy